Job Summary
The Police Dispatcher serves as a vital link between the public and emergency responders. This non-supervisory position operates under the general supervision of a Dispatch Supervisor. They will receive, evaluate, and prioritize emergency and non-emergency calls from the public requiring law enforcement, fire, or emergency medical services. The role is responsible for dispatching police units, monitoring their status, and maintaining accurate logs of all calls, incidents, and radio communications. Dispatchers utilize a wide range of complex technical systems and equipment to coordinate timely and effective responses. This position requires a high level of professionalism, emotional composure, and sound judgment to support callers during critical situations while delivering excellent customer service
Essential Job Functions and Other Important Duties: