Description

SUMMARY 

The Community Development Clerk serves as the first point of contact for development-related inquiries, including building permits, zoning applications, code enforcement concerns, and engineering-related matters. This position assists citizens, contractors, and developers with the submission and processing of land development applications while providing administrative and customer service support to the Community Development Department.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Serves as the primary point of contact for building, planning and zoning, neighborhood services, and engineering inquiries; provides front counter customer service, application assistance, permit intake, and permit issuance.
2. Reviews land development applications for completeness and routes applications to appropriate departments for review.
3. Maintains and updates information within the permitting software system.
4. Provides administrative support for Community Development programs, including processing code enforcement correspondence, assisting with registrations, and scheduling inspections.
5. Processes contractor registrations and issues non-technical permits for Community Development and Engineering divisions.
6. Responds to telephone, email, and in-person inquiries by providing information or directing individuals to the appropriate department or staff member.
7. Assists contractors and residents with questions regarding department procedures, permit requirements, and applicable city ordinances; provides requested public documents and records.
8. Research, retrieves, and reviews historical records, including parcel ownership, violations, inspections, and other information related to open records requests.
9. Compiles and maintains reports, records, correspondence, and statistical or financial information in accordance with established procedures.
10. Manages multiple assignments and priorities simultaneously while maintaining accuracy and attention to detail.
11. Performs special projects and other related duties as assigned.
12. Maintains regular and reliable attendance and interacts professionally and courteously with the public and coworkers.
     

SUPERVISORY RESPONSIBILITIES 

This job has no supervisory responsibilities.

QUALIFICATIONS - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE 

High school diploma/GED; plus, one to three months related experience and/or training; or equivalent combination of education and experience. 

LANGUAGE SKILLS 

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS 

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY 

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS

Must possess a valid Texas Driver’s License
Notary Public or capability of becoming a Notary
 

SPECIALIZED KSA’S

Knowledge of computer software programs such as Microsoft Word, Excel, PowerPoint, and other relevant programs that are helpful but not required. Basic keyboarding skills required. Knowledge of use and minor maintenance of various office equipment such as printers  and scanners. 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee is occasionally required to stand and stoop, kneel or crouch.  The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock.  The noise level in the work environment is usually quiet.

DISCLAIMER 

The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the employer and the job requirements change.