Description

The AEAMD General Manager is a contractual position involving the management of the Arlington Trolley system.  The Arlington Entertainment Area Management District is a local government entity which provides transportation for participating hotel guests to/from the venues in the Arlington Entertainment District.  The General Manager works contractually for the AEAMD Board of Directors and maintains a home or other form of office arrangement.

The GM is responsible for running day-to-day operations and guiding general business strategy to achieve the goals of the Board of Directors.  The GM also manages the transportation contract ensuring the transportation partner is performing to the expectations of the Board of Directors, participating hotels, and guests.

Requirements

        Prepare and manage the budget and monitor the financial health of the Trolley District.

        Prepare and report financial functions using QuickBooks and Microsoft products.

        Manage banking, investments, and the reconciliation of all instruments.

        Collect and monitor hotel assessments.

        Compile data and work with auditors.

        Work independently and maintain a home office.

        Prepare agendas, schedule meetings (live and virtual), post meetings, prepare and distribute meeting packet material.

        Attend and manage all meetings.  

        Prepare and maintain records of meeting minutes.

        Work with contractual Accountants and law firm as needed.

        Prepare state and federal reporting.

        Manage the transportation contract which includes monitoring and constant communication with the operation management.

        Monitor ridership statistics, reservations, and guest comments.

        Maintain a high standard of customer service to the hotels/guests and respond to complaints.

        Work closely with the participating hotels regarding service, assessments, and updates.

        Manage convention supplemental service which includes developing route schedules/timetables and formulating an agreement for service.  Requires collaboration with Executive Committee, ACVB, contractual transportation companies, hotels, venues, and the City of Arlington.

        Stay in close contact with venues regarding schedules and event updates.

        Stay in close contact with venues, the contractual transportation company, City of Arlington, Police and other entities regarding traffic patterns and staging situations in the Arlington Entertainment District.

        Monitor and manage the Trolley District website content with Third party help (The Thrive)

        Prepare and distribute marketing material including flyers, brochures, advertising, banners, etc.

        Maintain post office box and storage unit rental content.

        Prepare and distribute the annual Operators Guide.

        Ability to maintain a flexible schedule which may include some weekends, nights, holidays.

        All other duties as needed to ensure that the Trolley functions successfully.