Description
Position Summary
Under the general direction of the Police Chief, this position performs specialized clerical duties involving filing, storing, scanning and retrieving materials; processing open records requests; preparing and validating reports; and providing customer service.
Job Responsibilities
Essential Functions: -- Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Essential duties and responsibilities may include, but are not limited to, the following:
- Processes open records requests: processes and maintains commercial and residential alarm permits and solicitor permits for the City.
- Scans department documents and maintains a filing system in accordance with State retention schedules.
Builds, prepares, and distributes Police activity and crime prevention reports; reviews all reportable offenses for accuracy; prepares and electronically submits uniform crime report to the State for yearly statistical reports. - Enters daily officer activities into spreadsheet as needed for Command staff; searches and copies body and dash camera footage to discs as requested.
- Assists walk-in customers; serves as Notary Public; sorts and distributes mail; maintains cash drawer for records transactions; answers and screens calls; performs local background for military recruiters; disseminates all requests for paper, audio, and video records management system.
- Gathers and submits various data to Command, District Attorneys, and other City staff as requested; assists Officers with troubleshooting reports.
- Performs other duties as required or assigned.
Requirements
Job Requirements
Knowledge of –
- Customer service principles, practices, and etiquette.
- Regulations governing the release of information from law enforcement records.
- Pertinent Federal, State, and local laws, codes, and safety regulations.
- Record keeping, report preparation, filing methods, and records.
- General office policies and procedures; computers and general office equipment.
Skill in –
- Typing and entering data with speed and accuracy.
- Organizing work and setting priorities to meet deadlines.
- Interacting tactfully and professionally with City staff, outside agencies, and the public.
- Maintaining accurate records, filing systems, and technical documents.
- Communicating effectively verbally and in writing.
- Preparing accurate reports and statements.
- Establishing and maintaining strong working relationships.
- Operating a computer and related software.
Education and Experience:
High school diploma or GED equivalent and two (2) years of clerical or open records experience; OR an equivalent combination of education, training, and experience.
Licenses, Certifications, and Equipment:
A valid State driver’s license is required.
Must possess National Crime Information Center (NCIC) access clearance or obtain clearance within six (6) months of hire.
Work is performed in a standard office environment. Operates standard office equipment such as personal computer and related software, fax machine, and copy machine.
Starting Salary:
$45,298 - $47,591
Benefits:
Education Assistance, Annual Step Increases, Certification Pay up to $150 per month, Paid Vacation, Sick Leave, (12) Holidays, (1) Floating Holiday and Longevity Day, Health, Dental (DHMO Plan) and Basic Life, LTD & AD&D paid at 100% for employee along with 45% dependent coverage. Voluntary plans Vision, Additional Life/AD&D, STD and FSA. Retirement Plan - Texas Municipal Retirement System (TMRS) the City matches two to one. An employee becomes vested with the City at five years unless eligible for prior year service credit.
Closing Date:
Open until filled
How to Apply:
Interested applicants should apply using the city’s website at
https://www.liveoaktx.net/departments/human-resources/careers
