Description

This position will remain open until filled, with applications reviewed on an ongoing basis. This job posting may be removed at any time without prior notice. Interested applicants are encouraged to apply as soon as possible for full consideration.

The City of Alvarado is seeking a detail-driven, strategic Accounting and Billing Manager to help steward the City’s financial operations during a period of significant growth and transformation. We are looking for a leader who not only understands the importance of accuracy, internal controls, and regulatory compliance but also brings a collaborative mindset and a commitment to transparency, accountability, and service. This role plays a key part in ensuring the City’s financial integrity while supporting departments, strengthening processes, and helping position Alvarado for sustainable, long-term success.

Under the general direction of the Chief Financial Officer, the Accounting and Billing Manager oversees the City’s utility billing operations, citywide cashiering functions, and revenue monitoring activities. In coordination with the CFO and Finance Manager, this position supports citywide financial management and reporting, including general accounting; operating and capital budget monitoring; cash and investment management; accounts receivable and payable; capital assets; grants; financial statements; internal controls; debt accounting; and related financial functions.

ESSENTIAL FUNCTIONS: This role is also responsible for all aspects of billing and collections, including customer accounts, meter and consumption records, cash balancing, and customer service. The position requires regular interaction with internal and external stakeholders and calls for strong interpersonal skills, sound judgment, and discretion. The responsibilities outlined provide an overview of the areas of responsibility. A full list of duties and expectations is available in the complete job description.

Accounting

• Oversees the accurate processing and recording of financial transactions between various department systems and the City’s accounting and financial management system
• Monitor and report revenues and expenditures, routine compilation of financial statements, preparation of general ledger account analyses, accounting treatment determinations, and maintaining City’s financial records
• Oversees and manages the City’s cash management program by monitoring cash balances in the City’s depository accounts and appropriately investing all idle cash balances, providing the necessary liquidity to meet both short-term and long-term cash flow requirements while providing competitive yields and ensuring compliance with the City’s Investment Policy and PFIA requirements; monitors and reports on the City’s investments
• Responsible for improving and strengthening internal controls, interpreting, and implementing GASB pronouncements and standards
• Assist in matters relating to fiscal and budgetary policies of the City, and proper financial procedures
• Prepare regular and special reports for financial and investment information as scheduled or requested by other Departments; and
• Serves as a backup for payroll processing and related functions, including assisting with payroll preparation, review, and processing as needed to ensure continuity of operations, accuracy, and compliance during absences, peak periods, or emergency situations

Utility Billing

• Oversee daily operations, activities, and programs of the Utility Billing division
• Addressing customer inquiries, changeovers, and routine questions received by telephone calls, emails, written correspondence, and front-facing
• Managing monthly ACH processing of accounts
• Monthly review of the City’s delinquent accounts for shut-off notifications.
• Managing work orders and importing meter readings
• Perform the more complex billing duties of the Utility Billing division
• Processing billing, adjustments, and changes of ownership
• Oversees and participates in the development and monitoring of the Utility Billing division budget

Other Duties

• Staff, train, supervise, evaluate, discipline, and direct responsible positions tasked with billing customers, collecting payments, and resolving problems for utility accounts
• Initiate personnel actions and evaluate employee performance to sustain a professional and courteous staff
• Front-facing representative, greeting visitors and answering phones at City Hall, and directing them to the proper offices
• Provide support to other positions and duties in the Utility Billing Division and Finance Department, and other duties as assigned
• Maintain prompt and regular attendance
• Other duties as assigned

Requirements

MINIMUM QUALIFICATIONS
An equivalent combination of education, experience, certifications, and training may be considered.

• Bachelor’s degree from an accredited college or university with major course work in accounting, finance, business administration, or a related field.
• Two (2) years of increasingly responsible accounting experience; governmental fund accounting experience preferred
• One (1) year of administrative or lead supervisory responsibility preferred
• Valid state driver's license
• Ability to work flexible hours, work during emergency conditions, and may require call back status (in cases of emergencies)