Description

NOW HIRING

SEASONAL CUSTOMER SERVICE/CONCESSION 

HOURLY RATE:      $11.00

SEASONAL WORK SCHEDULE:    TBD June – September 2026 - Varied Hours

REQUIREMENTS:        Less than High School diploma; must be 16 years of age upon hire date; basic computer skills; ability to                                       work effectively in a team-oriented environment; ability to interact with families, the public and other                                           staff members clearly and professionally; regular attendance on scheduled workdays is required.

All applicants must complete an application packet.

Application packets are available:

Online:     www.saginawtx.org                                                                                                                                                            In Person:  City Hall, Human Resources, 333 W. McLeroy Blvd., Saginaw, TX 76179

Job Summary:

This position collects admission and concession fees, sells concession items, and keeps accurate daily records of revenue, cash handling, and inventory. Providing great customer service is a top priority in this role.

 Essential Job Functions: 

         Greet every customer quickly and politely, whether in person or on the phone.

         Admitting patrons as they enter the facility with either a season pass or daily admission.

        Process payments, make change, handle credit card transactions, and resolve customer issues while maintaining accurate            cash handling.

         Follows proper opening and closing procedures for facility; counts start-up money and makes sure register is ready for               start of shift; balances the cash register and signs off on the total cash figures at the end of shift. 

         Sell prepackaged concessions items to customers. 

         Maintain a clean admission and concession area at all times. 

         Monitor inventory levels, restock items as needed, and notify management of shortages.

         Enforce pool rules and safety guidelines in the pool entry, concession, and surrounding areas. 

         Perform other duties as required, directed, or as situation dictate.

Key Attributes and Strengths: 

         Must be able to demonstrate knowledge of proper cash handling procedures.

         Must be friendly and dependable.

         Must be a team player who is able to work in a fast-paced environment.  

         Ability to deal effectively with the public and possess an outstanding customer service attitude.

Requirements

Physical Demands: 

        Ability to perform light to medium work, including walking, standing, sitting at a computer, reaching, , talking, hearing,                seeing, stooping or crouching. 

        Exposed to an outdoor environment, subject to extreme temperatures and inclement weather.

        Occasionally lifting and/or moving up to 25 pounds.

        Expect to work in areas with moderate to loud noise levels.

 Qualifications: 

        Must be 16 years of age upon hire date. 

        Basic computer skills.

        Ability to work effectively in a team-oriented environment.

        Ability to interact with families, the public and other staff members clearly and professionally.

       Regular attendance on scheduled workdays is required.