Description

Responsible for shaping, sustaining, and improving the work environment by designing culture and engagement-focused solutions that align with our core values and supporting strategic business outcomes. Partner with City of Denton leaders across the organization, to include the Chief Strategy Officer, to establish, execute, and sustain initiatives that foster growth for employees at all levels throughout the City.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

DUTIES

• Develop and execute comprehensive organizational development and culture strategies, including but not limited to, leading change management initiatives, engaging leaders in translating business goals into realistic practices rooted in the organization’s culture, overseeing staff and leadership development, and collaborating with internal and external stakeholders to ensure training needs. 
• Serve as an advisor to leaders and staff by offering consultative services in the following areas: change management, leadership development (including coaching, assessments, and development planning), performance excellence (covering performance management, succession planning, employee engagement, and team effectiveness), organizational design, workforce strategy, and cultural transformation.
• Partner with City leadership to align organizational culture with strategic goals, mission, and core values.
• Establish, monitor, and analyze key performance indicators (KPIs) and the effectiveness of initiatives and training programs through metrics and feedback; cascade performance measures and collaborate with leadership to assess performance from the organizational, department and individual level to make necessary adjustments to improve outcomes.
• Lead City-wide culture, employee engagement, and inclusion initiatives designed to enhance retention, employee experience, and organizational effectiveness. 
• Develop initiatives that improve workplace morale and connection, such as team building and recognition programs.
• Own the City of Denton performance management framework to drive clarity of goals, accountability, and measurable outcomes, including but not limited to, form design and content, education, and review of written documents; evaluate effectiveness and provide recommendations for program adjustments, as needed.
• Collaborate with internal stakeholders on succession planning and management education to improve efficiencies, retain talent, and prepare the organization and/or department for attrition. 
• Ensure a high level of employee satisfaction from the start of employment with a robust, engaging, and value-added new hire experience.
• Oversee the design and delivery of training programs, including leadership development, supervisor training, talent management, performance management, and employee engagement that empower employees and fosters growth.  
• Coordinate organizational development and training programs and services that foster an inclusive, equitable, and diverse environment, encourages, and values the contributions and perspectives of all City of Denton employees.
• Serve as subject matter expert and liaison to internal stakeholders with respect to organizational development (OD) initiatives.
• Design and conduct annual organizational surveys and climate assessments; summarize findings and provide recommendations for improvement.  
• Develop, revise, and make recommendations for Human Resources policy improvement, as needed.
• Monitor developments and best practices affecting organizational development, leadership development, and employee engagement.
• Presents findings and strategic recommendations to executive leadership, commissions, and City Council, as appropriate.

SUPERVISORY/BUDGET RESPONSIBLITIES

• Select, train, supervise, and evaluate staff; recommend assignment/assignment change, retention, discipline, and dismissal.
• Develop, manage, and monitor budget; maintain accurate budget reporting; ensure that operations are cost-effective, and funds are managed wisely.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

SAFETY

• Ensure equipment is in safe operating condition; perform preventive maintenance on tools and equipment, as appropriate and/or notify leadership immediately of needed repairs.  
• Follow established safety procedures and techniques to perform job duties, including lifting and climbing; operate tools and equipment according to established safety procedures. 
• Promptly report unsafe conditions in the work area and/or any conditions that are not immediately correctable to leadership. 

WORKING CONDITIONS/PHYSICAL REQUIRMENTS

• Safety Sensitive (Subject to random drug testing): No.
• Tools/Equipment Used: Standard office equipment, including computer, peripherals, and audio-visual equipment.
• Posture: Prolonged sitting and standing; occasional stooping, squatting, kneeling, bending, pushing/pulling, and twisting.
• Motion: Frequent repetitive hand motions, including keyboarding and use of mouse; occasional reaching.
• Lifting: Lifting no more than 20 pounds and carrying up to 10 pounds.
• Environment: Works in an office and/or classroom setting; occasionally requires irregular and/or prolonged hours.
• Travel: Travel to City of Denton buildings and professional meetings as required.
• Attendance: Regular and punctual attendance at the worksite is required for this position. Must be able to work after normal business hours and weekends, as needed. Must attend regularly scheduled and special meetings.
• Mental Demands: Maintain composure and sound judgement in high-demand, fast-paced environment with frequent interruptions.

CORE VALUES

• Inclusion 
• Collaboration 
• Quality Service 
• Strategic Focus 
• Fiscal Responsibility 

TOP TIER BENEFITS

• Medical, dental, and vision coverage in addition to life and disability insurance plans
• Employee Health Clinic 
• Paid Vacation Days and Paid Holidays
• Retirement Plan 

EEO STATEMENT

City of Denton is an equal opportunity employer. It is policy of the City of Denton to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to any protected class, status, characteristic, or activity. All employment decisions, including decisions regarding recruitment, selection, hiring, compensation, benefits, training, advancement, discipline, discharge, and other terms, conditions, and privileges of employment are made without regard to any lawfully protected class, status, characteristic, or activity.

ADA/EOE/ADEA

This job description is not an employment agreement, contract agreement, or contract.  Management has the exclusive right to alter this job description at any time without notice.

E-Verify: The City of Denton participates in the federal E-Verify program in order to verify a new employee's authorization to work in the United States. Applicants must be lawfully authorized to work in the U.S. 

Requirements

EDUCATION, EXPERIENCE AND LICENSES/CERTIFICATIONS

• Bachelor’s Degree from an accredited college or university in Human Resources, Organizational Development, Education, Talent Management, or related field; and,
• Five (5) years of progressively responsible experience in human resources, organizational development, talent management, or related field; and,
• Three (3) years’ experience in a management or supervisory capacity,

OR

• Any combination of related education and experience will result in a candidate successfully performing the essential functions of the job.

REQUIRED SKILLS/ABILITIES

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required: 
• Knowledge of Federal, State, and Local laws and regulations related to human resources and organizational development.
• Knowledge of adult learning and development theories, course design, and change management principles. 
• Knowledge of business and management principles for strategic planning, resource allocation, and coordination.
• Skill at the intermediate level, working with applicable Microsoft Office 365 products, and other software systems to complete work. 
• Skill in continuous process improvement and cost saving strategies.
• Skill in analyzing, researching, interpreting, and understanding policies, laws, and regulations and to provide workable recommendations and solutions that maintain compliance.
• Skill in judgment and creativity in decision-making, weighing costs and benefits effectively. 
• Skill in problem solving; identifying problems and reviewing related information to develop, evaluate options, and implement solutions.
• Skill in interpersonal relationships, including using tact, patience, and courtesy.
• Ability to monitor progress, train, mentor, and motivate, through direct and indirect influence to promote accountability, collaboration, and continuous improvement.
• Ability to drive culture and organizational change using business acumen.
• Ability to develop, understand, interpret, and apply rules, policies, and procedures operations. 
• Ability to handle records and navigate complex organizational dynamics of a confidential nature.
• Ability to handle difficult and stressful situations with professional composure and confidentiality.
• Ability to work independently and/or with team environment while handling multiple tasks and changing priorities with attention to details and deadlines.
• Ability to communicate effectively, in oral and written forms and through public presentations, for the needs of the audience. 
• Ability to perform all job duties consistent with the City of Denton’s core values.

CONDITIONS OF EMPLOYMENT

• Must have and maintain a valid Class “C” Driver’s License and valid state required minimum automobile liability insurance prior to employment (must obtain Texas Class “C” driver’s license and state required minimum automobile liability insurance within 90 days of hire per state law).
• Must pass a drug test, driver’s license check, criminal history background check, employment history verification, and social security number verification.