Description

Summary:

This position plays a key role in ensuring the reliability and security of the electric grid. It supports the department by analyzing systems, monitoring compliance, coordinating mitigation efforts, and delivering training to build workforce readiness. The role also drives process improvements and contributes to regulatory reporting, offering hands-on experience with complex systems and cross-team collaboration.

Essential Functions:

• Monitor, document, and report on physical and electronic security perimeters and electric reliability compliance.
• Support compliance program oversight for NERC 693 Operations & Planning (O&P), NERC Critical
• Infrastructure Protection (CIP), ERCOT Nodal Protocols and associated documentation, and Public Utility
• Commission of Texas (PUCT) requirements, including self-assessments, gap mitigation, audit preparation, and internal quality assurance. 
• Track regulatory changes, revise procedures, and provide responses for reporting requirements.
• Assist with audit preparation, RSAW development, developing job aids, internal control design/testing, evidence gathering, simulations, and internal quality assurance.
• Develop, deliver, and evaluate workforce electric system reliability and compliance training programs, including awareness and job-specific training; support Subject Matter Expert (SME) development. 
• Coordinate internal and external communications with stakeholders, auditors, and regulators.
• Maintain compliance records, project data, and documentation for reporting and program management.
• Support cross-departmental collaboration, charter sponsorships, committee facilitation, and regulatory representation.
• Assist with organizational continuous improvement initiatives.
• Other duties may be assigned.

Requirements

Qualifications:
Bachelor’s degree in: Computer Information Systems, Engineering, Business or Public Administration, Data Science, a related field, or an equivalent combination of education and experience.

Valid current Driver's License

Preferred Qualifications and Experience

• Knowledge of federal, state, and regional electric reliability laws, regulations, and standards.
• Experience working in electric industry operations (Transmission, Distribution, Generation).
• Experience with physical and electronic auditing systems and security frameworks (NIST 800, ISO 27000).
• Experience with compliance program frameworks, reporting (NERC Align, E-ISAC), and audit processes.

Critical Infrastructure: Position has access to Critical Infrastructure components. Subject to extensive background checks and random drug screening.

• Must meet NERC CIP-004 personnel requirements, successful completion of Personnel Risk Assessment (PRA) including:
  • Seven-year criminal background checkIdentity verification
  • Continued employment requires compliance with NERC CIP-004 requirements every seven years

Knowledge and Abilities:

Knowledge of:

• Federal, State, and regional electric reliability laws, regulations, and standards;
• Electric industry operations (Transmission, Distribution, Generation);
• Physical and electronic auditing systems and security frameworks;
• Compliance program frameworks, reporting, and audit processes.

Ability to: 

• Interpret and apply complex regulations, reliability standards, and contracts'
• Analyze, summarize, and report compliance data effectively'
• Communicate technical information clearly to colleagues, leadership, and external stakeholders'
• Facilitate adult learning and compliance training programs'
• Support continuous improvement initiatives and process optimization.

Physical Requirements:

• Frequently lift and carry up to 10 lbs; occasionally up to 25 lbs;
• Continuously walk and stand during shifts; occasionally climb stairs, ladders, or inclines;
• Frequently bend, kneel, push, and pull objects;
• Frequently flex or rotate upper trunk, arms, and shoulders;
• Coordinate eye, hand, and foot movement to operate a vehicle;
• Travel out of town for training, conferences, or seminars.

Application must be submitted online at www.governmentjobs.com/careers/lubbock. Jobs close at 5:00 p.m. on the closing date posted on the City website. For a complete list of job openings with the City of Lubbock please visit www.governmentjobs.com/careers/Lubbock.