Description

This position is part of a job classification in a Maintenance & Operations progression series. Performs maintenance, repairs, and general equipment operations in the maintenance and construction of municipality utilities. 

ESSENTIAL FUNCTIONS:
        Responsible for reading meters and recording measurements

o   Installs water and sewer taps, using hand and power tapping and boring equipment.

o   Collects water samples

o   Flushes fire hydrants and water lines according to maintenance schedule

o   Operates camera equipment performing scheduled preventative maintenance and determines extent of damage

        Operates equipment used in the construction, maintenance, or repair of the City's utility lines

o   Operates motorized vehicles

o   Assists with maintenance and operations of water meters, valves, manholes

o   Locating and repairing broken water and sewer lines

o   Performs water meter maintenance and repair

o   Inspects and performs routine maintenance and repair on all equipment assigned

o   Performs inspections of grounds, facilities, park areas, vehicles

o   Documents work orders and records work activities

o   Maintains site or equipment by providing basic repairs and cleaning

        Identifies, responds to, and resolves issues of customers involving policies, procedures or safety issues

o   Investigates utility service complaints and researches issues

o   Investigates and troubleshoots meter issues for tampering or other technical problems

o   Communicates with the residents to assure that work orders are complete

o   Responds to emergency calls

o   Performs water disconnects for delinquent accounts

        Abides by all policies, procedures, and rules associated with the Safety Program

        Must be able to work the allocated hours of the position and be willing to report for duty on short notice at any hour of the day or night 

KNOWLEDGE OF:

        Maintenance and repair of water and wastewater utility lines

        Use of all types of light equipment trenching machines, front end loaders, back hoes, sewer jet cleaning machines, sewer rodding, power and hand tools

        Utility vehicle operation techniques

        Customer service principles

        Occupational hazards and related safety precautions and practices

        Modern office equipment 

        Applicable Federal, State and local laws, codes, regulations and ordinances

        Basic mathematical concepts                    

SKILL IN:

        Empathizing, valuing, and dealing successfully with the special capabilities, distinctive cultural histories, and unique needs of people of various socio-economic, ethnic, and cultural backgrounds

        Self-discipline, dependable, and ability to work independently, prioritizing multiple tasks and demands to accomplish outcomes

        Interpreting and applying applicable laws, codes, regulations and standards

        Providing technical guidance and monitoring work completion, identifying and implementing solutions

        Troubleshooting, diagnosing and analyzing complex issues

        Adhering to safe work practices

        Reading and interpreting technical manuals, schematics and documents

        Maintaining the highest standards of ethical behavior, exercising honesty and integrity, respect, confidentiality, and fairness in the execution of their official responsibilities

        Utilizing communication and interpersonal skills to establish and maintain effective relationships with co-workers, employees, government officials and departments, community partners and resources, and the public.

        Utilizing a computer and operating a variety of standard and specialized software  

WORKING ENVIRONMENT:

        Medium Work: Exerting up to 50 pounds of force occasionally and up to 20 pounds of force frequently, and up to 10 pounds of force constantly to move objects 

        Climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.

        Position is considered "Essential Personnel," which requires being on duty to respond during emergency situations for pre-and post-event activities including, but not limited to, natural and/or man-made disasters.

        Position is considered an “Essential Driver”, which requires maintaining a current valid Texas driver license and participating in an annual motor vehicle report

        On-call schedule

Requirements

REQUIRED QUALIFICATIONS:  This position is included in the Maintenance & Operations Series based upon the following criteria:

        Documentary evidence of graduation from an accredited high school or successful completion of the General Educational Development Test 

        Appointment will be conditional upon successful completion of the following pre-employment checks:

o   Criminal background check 

o   Controlled substance screening

Grade 4/B21

M&O Assistant:  First level in series.  Performs entry-level routine maintenance and operational activities such as providing support to water treatment operations.

        Class D Water Treatment Certification 

AND

        Class I Wastewater Collection Certification

*Requires employees to obtain one (1) of the certifications within one (1) year of employment.  Both obtained within (2) years.

Once both certifications are obtained, then the employee will progress up to the next level and receive the minimum rate for that level or a $1.50 per hour raise; whichever is greater.

Grade 6/B23

M&O Technician:  Second level in series.  Performs entry-level semi-skilled maintenance and mechanical activities under direct supervision on water treatment operations.

        Two (2) years full time, paid experience in utility line maintenance, utility service, equipment operations, meter reading, or construction

        Class D Water Treatment Certification

        Class I Wastewater Collection Certification

        AND

        Class C Distribution Certification issued by the Texas Commission on Environmental Quality (TCEQ) within two (2) years of promotion*

        Class II Wastewater Collection Certificate by the Texas Commission on Environmental Quality (TCEQ) within two (2) years of promotion*

*If Class C or Class II Certification is not received within two (2) years, employee will move back to the M&O Assistant position since the certifications cannot be renewed. Employee will remain as a Maintenance & Operations Assistant.

Once certifications are obtained, then the employee will progress up to the next level and receive the minimum rate for that level or a $1.50 per hour raise; whichever is greater.

Grade 7/B24/B31

M&O Specialist:  Third level in series.  Performs skilled utilities maintenance and mechanical activities under direct supervision on water treatment operations.

        Three (3) years full time, paid experience in utility line maintenance, utility service, equipment operations, meter reading, or construction

        Class C Distribution Certification

        Class II Wastewater Collection Certification

AND (Within 2 years of promotion)

        Class C Groundwater Certification

OR

        Class C Surface Water Certification

DESIRED QUALIFICATIONS:

        Bilingual

Texas Class B Commercial Driver License