Description
Organizes and coordinates the day-to-day activities of staff engaged in the installation, maintenance, repair, expansion, and operations of water production, water distribution and wastewater collection facilities as well as knowledge of SCADA system. Maintains systems and equipment by completing preventive maintenance schedules for restoring, repairing, rebuilding, or replacing faulty or inoperative components and parts.
ESSENTIAL FUNCTIONS:
Selects, supervises, and evaluates assigned staff
o Prioritize and assign work, establishes work rules and performance standards, and maintains a healthy and safe working environment
o Conducts performance evaluations, and initiates and implements disciplinary actions as warranted
o Provides for the training and motivation of staff in order to make full use of individual capabilities and to meet changing system demands
Supervises day to day operations
o Overseeing operations of the city’s water plants to ensure provision of quality water to citizens and operations of Lift stations
o Performs inspections of water plant facilities, lift stations, monitor and repair chemical feed equipments and supervise employees assigned to these tasks
o Oversees M&O contracts for wastewater facilities
o Assign work orders associated with meter division to ensure daily task are being met
o Manage and assign work orders to water quality division with rusty water, low pressure, no water, water odor or any water distribution complaints
Performs regular inspections of job sites and workmanship to ensure quality and performance standards are being met
o Observes and enforces all safety requirements involved in construction, maintenance, and repair of the city’s water and wastewater systems, including but not limited to, confined spaces, trenches, vehicle, equipment and machinery operations, compressors, traffic control, and use of pneumatic tools and other power tools
o Manage various work order requests, prioritize projects and schedule work crews
o Ensures all rules, regulations, and policies of the city and department are followed
o Reports and documents any damages within state law requirements and standard operating procedures
o Responds to emergency situations to resolve immediate safety concerns
o Maintains annual fire hydrant flushing and inspection program, scheduling of repairs and record keeping that complies with established ISO standards
Assists the Utilities Director with the planning, coordination, and supervision of the Utilities Department and its related services, tasks, equipment, and projects
o Assists the Utilities Director in organizing, conducting, and documenting (recurring or scheduled) safety meetings
o Assists in preparing new and update existing Standard Operating Procedures
o Oversees the maintenance and replacement of tools and equipment ensuring the availability of equipment in safe operating condition
o Responsible for maintaining and keeping secure and adequate inventory of parts and supplies
o Performs required On-Call supervisor duties
Review plans and specifications of drawings to ensure proper utility line installations
o Record field measurements of water and sanitary sewer main lines, taps, valves, hydrants, manholes, cleanouts, and coordinate database map
o Assists in overseeing department budgets to maximize expenditures and ensuring proper use of monies
o Estimates materials and equipment needed to complete work projects to ensure timely completion of projects
o Prepares documentation such as requisitions and purchase orders to provide written support
Excellent organizational skills and the ability to independently manage multiple projects simultaneously; ability to delegate work appropriately to assigned team support specialist and work within a team environment.
o Ensure that all projects are delivered on-time, within scope, and within budget
o Measure project performance using appropriate systems, tools, and techniques
o Perform risk management to minimize project risks
o Establishes work rules and performance standards, annual performance evaluations, and implements disciplinary actions as warranted
o Maintains a safe working environment by establishing and enforcing organization standards
o Assigning and monitoring work, implementing productivity standards, and resolving operations problems
Receives and responds to customer requests or complaints
o Investigates issues and recommends and implements resolutions and improvements
Must be able to work the allocated hours of the position and be willing to report for duty on short notice at any hour of the day or night
Performs other duties as required or assigned
KNOWLEDGE OF:
Applicable Federal, State and local laws, codes, regulations and ordinances relating to utilities management
Public utilities systems and management, maintenance, and repair processes
Management and supervisory principles and practices, including program planning, budgeting, direction, coordination, and evaluation
Water distribution equipment and wastewater lift station equipment and their repair and related procedures and techniques
Municipal or other local government organizations, programs, and operations
Maintenance and repair of street, sidewalks, and storm drainage systems
All types of light equipment such as hand tools, power tools, loaders, , tractors, graders, Vactor trucks, and dump trucks
Customer service principles promoting positive partnership and public relations
Occupational hazards and related safety precautions and practices
Modern office procedures, methods and equipment including computers and related software
SKILL IN:
Supervising, monitoring, and training staff and prioritizing, coordinating and assigning work activities
Providing technical guidance and monitoring work completion, identifying and implementing solutions
Overseeing and providing complex repairs and maintenance work
Providing direction and assigned goals and objectives
Performing and overseeing inspections of assigned areas and equipment, monitoring the maintenance of equipment and supplies inventory
Overseeing and adhering to safe work practices
Managing multiple projects and prioritizing demands
Performing effectively in stressful situations while working in adverse environment conditions
Reviewing, troubleshooting, diagnosing and analyzing complex issues and analyzing related data
Self-disciplined, dependable, and ability to work independently, manage multiple projects, and prioritizing multiple tasks and demands to accomplish outcomes
Reading and interpreting technical manuals, schematics and documents
Maintaining the highest standards of ethical behavior, exercising honesty and integrity, respect, confidentiality, and fairness in the execution of their official responsibilities
Utilizing communication and interpersonal skills to establish and maintain effective relationships with co-workers, employees, government officials and departments, community partners and resources, and the public
Utilizing a computer and operating a variety of standard and specialized software
Empathizing, valuing, and dealing successfully with the special capabilities, distinctive cultural histories, and unique needs of people of various socio-economic, ethnic, and cultural backgrounds
WORKING ENVIRONMENT:
Standing/Walking: Walking required for communicating with the divisions, obtaining information, attending meetings in other buildings, walking on concrete, gravel, and dirt
Sitting: Primary work position while operating City equipment and in City vehicle while supervising the work of subordinates
Reaching/Handling/Fine Dexterity: Some reaching and handling required while doing paperwork, making phone calls and during the operation of city equipment
Vision: Required to perform all tasks associated with this job
Push/Pulling: Some pushing of wheel dollies. Pulling of chains on doors and closets
Kneeling/Crouching/Crawling/Bending/Twisting: Most of the workday involves these demands for taking water samples and working with equipment. Required when in lift stations to get under piping
Climbing/Balancing: Required when climbing ladders in lift stations and on water tanks. Balancing required while making repairs on leaking pipes or standing on edge of bank to make repairs
Position is considered “Essential Personnel,” which requires being on duty to respond during emergency situations for pre- and post-event activities including, but not limited to, natural and manmade disasters.
Position is considered an “Essential Driver”, which requires maintaining a current valid driver license and participating in an annual motor vehicle report
Requirements
High school Diploma or successful completion of the General Educational Development (GED) Test
Five (5) years paid full-time experience in utility operations, repair, and maintenance
Two (2) years paid full-time experience in a supervisory role
Experience or training using a personal computer with Microsoft Office software
LICENSES, CERTIFICATES, AND OTHER REQUIREMENTS:
Valid Class C Texas Driver License
o Reliable transportation and liability insurance
Class B Groundwater and/or Class B Surface Water License from the Texas Commission on Environmental Quality (TCEQ)
Wastewater Treatment B License from the Texas Commission on Environmental Quality (TCEQ) or the ability to obtain both certifications within two (2) years of employment
Appointment will be conditional upon successful completion of the following pre-employment checks:
o Criminal background check
o Controlled substance screening
DESIRED QUALIFICATIONS:
CSI/BPAT license
Construction management experience
Municipal government utilities experience
Ability to fluently speak Spanish, sign language, or other foreign language as a secondary language
