Description

JOB SUMMARY:

Under general supervision, the Permit Technician performs a variety of administrative duties requiring knowledge of policies and procedures related to building permits, inspections, zoning, and economic development.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

1. Maintains thorough knowledge of department operations to better assist residents, business owners, property owners, contractors, developers, surveyors, engineers, architects, etc., with the development process through phone, email, and face-to-face interactions at the permit counter.
2. Processes building permits, certificates of occupancy, contractor registrations, and health licenses; performs initial review for completeness of applications; reviews and approves minor permits.
3. Provides technological direction and support to individuals using the project submission portal; schedules inspections as needed.
4. Compiles monthly reports; routes calls, visitors, and mail to appropriate staff; maintains files.
5. Works closely and effectively with coworkers; delivers friendly and consistent customer service to the public and City staff.
6. Reconciles collected fees daily with the Finance Department.
7. Performs other related duties as required.
    

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Must have proficient computer skills and knowledge of various computer programs.
• Must have excellent oral and written communication skills (grammar & spelling) and exhibit exceptional customer service with the general public and other city departments.
• Ability to make decisions in accordance with department policies and procedures, and have knowledge of general office procedures and work methods.
• Must be organized and able to keep track of a variety of development projects.
• Ability to work independently and as a member of a team.
• ICC Permit Technician Certification preferred.

Requirements

MINIMUM EDUCATION AND EXPERIENCE REQUIRED:

High school diploma or equivalent plus a minimum of two (2) years of experience performing administrative, clerical, or office-related duties. An equivalent combination of education or experience may be considered.  Must possess a valid Texas driver’s license with a good driving record.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

Sitting, walking, and standing, some pushing/pulling, lifting and carrying up to 35 pounds; grip 45 pounds; repetitive movement of wrist and fingers during computer data input; reaching; 50-100% of day using computer; bending, squatting, kneeling, stair climbing, reaching, fine motor manipulation.  Maintains static posture during sitting.  Works indoors in a controlled environment 80% of the time, but may perform some functions outdoors for special events.

Pre-employment screening includes, but is not limited to, Drug Screen, Physical Examination, Credit Check, Motor Vehicle Review, and applicable Background Checks.