Description

Ensures the safety of aquatic patrons by enforcing all safety rules and regulations; enforce pool rules in and around the pool; identify and respond to emergency situations and administer care; perform general maintenance in and around the pool and collect fees; and attend required in-service training.

Examples of Duties
The duties listed below are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position

• Ensures the safety of customers at the Town aquatic facilities by visually scanning all areas of the aquatic facility, determining whether customers are in distress, performing water rescues, providing first aid to customers and performing CPR for rescued customers when necessary.
• Ensures patron safety by strictly enforcing rules and regulations.
• Performs opening and/or closing operations.
• Maintains pool operations and equipment by vacuuming the pool, scrubbing pool equipment and pool walls for sanitation purposes, removing debris from the pool and picking up debris from the deck area.
• Performs cash handling and accounting procedures, securing money, receiving and processing payment transactions.
• Provides customer service by offering assistance to customers, responding to customer inquiries, addressing customer concerns or problems, education customers on facility rules and procedures and directing customers to appropriate persons or areas.
• Informs Pool Management of unsafe conditions or activity inside and the areas surrounding the facility.
• Ensures sanitation of aquatic facilities by disinfecting bathrooms with the appropriate cleaners, sweeping and mopping floors, picking up debris from patron areas and gathering lost items.
• Informs Pool Management of needed material and equipment.
• Helps maintain records and reports on daily attendance, maintenance, and money receipts.
• Cleans, maintains, and protects assigned Town resources and facilities.
• Ensures American Red Cross certifications remain current.
• Must work weekdays, weekends, and holidays.
• Be available a minimum of 65 workdays during the pool season.
• Report to work on time for every scheduled shift.
• Remain free from being under the influence of drugs and/or alcohol.
• Attend all MANDATORY bi-weekly in-service trainings.
• Assists and provides staff coverage in performance of duties.
• Picks up supplies and runs errands as needed.
• Performs other related duties as assigned.
• Regular and consistent attendance for the assigned work hours is essential.

Requirements

Necessary Knowledge, Skills, and Abilities 

• Knowledge of the proper operations of the Town Swimming Pool maintenance, equipment, chemistry, and safety practices.
• Ability to perform specialized duties in the care and maintenance of the Town Swimming Pool.
• Knowledge of customer service practices and techniques.
• Knowledge of occupational health and safety regulations and procedures.
• Knowledge of money handling policies and procedures.
• Knowledge of Town policies and procedures.
• Skill in responding to emergency situations including safely rescuing drowning victims and administering CPR and First Aid.
• Skill in effective oral and written communications.
• Skill in resolving customer complaints and concerns
• Learns the operation and maintenance of the facility.
• Ability to work in a team environment and get along with others
  

Minimum Education, Experience and Certification 

• High School Diploma and three (3) years progressive experience in responsible positions in swimming pool operations.
• Must possess current American Red Cross Lifeguard, First Aid and CPR Certifications.
• Must pass a pre-employment drug screening and/or post-offer physical exam.
   

Tools and Equipment Used 

Equipment utilized includes personal computer, copier, calculator, fax machine, other standard office equipment, cash register, cleaning supplies, pool safety and rescue equipment, pool filters, pumps, vacuums, sweepers.