Description

City of Jacksonville, Texas Position Description
Job Title: Shelter Supervisor
Department: Police
Reports To: Police Sergeant 
Positions Supervised: Volunteers
FLSA Status: Non-Exempt
Pay Grade: H06

Education and Experience

An equivalent combination of education, training, and experience will be considered.

• Education: High School diploma or GED.
• Experience: No previous experience is required.
• Certifications: Euthanasia License (if performing euthanasia duties), Rabies Control Training, and any other certifications required by Texas law.
• Licensing: Must possess a valid Texas Driver's License, with a clear driving record.

Summary

Performs daily operational functions of the City Animal Shelter including animal intake and care, sanitation, recordkeeping, public assistance, and compliance with applicable laws and departmental policies.

Essential Job Functions

• Facilities and ground maintenance. Ensure safe operations and animal care by cleaning and disinfecting the entire shelter. Wash and clean the floor, kennels, water bowls and food bowls in every kennel and cage.
• Performs initial health and temperament screening for all animals entering the Animal Shelter. Run tests like parvo and fecal test on animals in the shelter. Take blood draws and fecal tests to make sure animal is in good health. Administers vaccines and drugs.
• Provide exercise and good hygiene for animals in shelter. Take dogs out for walks and bathe them.
• Monitor animals for signs of illness, injury, or aggressive behavior and report concerns to a supervisor.
• Process animal intake and release in accordance with City policy and Texas law. Create and maintain accurate records in shelter management software. Maintain documentation related to vaccinations, rabies, quarantine, stray holds, owner surrenders, and final disposition. Ensure proper identification and tracking of all animals housed in the facility. Order all supplies for shelter for normal operations. Order tests, food, and disinfectants for the shelter to run properly.
• Provide professional assistance to citizens regarding lost and found animals, adoption procedures, and shelter policies. Answer incoming calls and coordinate information with Animal Control Officers as needed. Support adoption programs and licensing initiatives in accordance with City procedures.
• Coordinates animal health care and spay/neuter with outside veterinarians.
• Monitor inventory levels of food, cleaning supplies, medical supplies, and equipment. Notify supervisor when supplies need replenished. Maintain equipment in clean and working condition and report maintenance issues promptly.

Ancillary Job Functions

• Contributes to team effort by performing other related duties as assigned.
• Assist Animal Control Officers and other City personnel when directed.

Knowledge, Skills, and Abilities

• Knowledge of best practices, operational characteristics, services, and activities of an Animal Shelter.
• Management skills to analyze programs, policies, and operational needs.
• Ability to be a reliable self-starter and to work independently and as part of a team.
• Maintain a positive work atmosphere.
• Effectively communicate with customers, vendors, and co-workers.
• Must be familiar with computers and computer software functions.
• Time management skills.
• Public relations and customer service.
• Oversee and direct the operations, services and activities of the Animal Shelter.
• Ability to educate and train others.
• Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
• Research, analyze, and evaluate new service delivery methods and techniques.
• Determine breeds, species and gender of animals. Recognize signs of animal neglect, abuse and cruelty.

Equipment Used

• Animal handling equipment (leashes, catch poles, carriers, restraint devices).
• Microsoft Office, PetPoint, camera.

Work Environment

The physical demands described are representative of those required to perform essential functions. Reasonable accommodations may be made for qualified individuals with disabilities.

• Work may involve potentially life threatening exposure to extreme temperatures, humidity, noise, chemicals/gases, contagious diseases, airborne particles/pathogens, dangerous animals, and/or physical trauma.
• May be required to work in confined spaces.
• May be exposed to fumes or airborne particles.
• May be exposed to biohazards or bloodborne pathogens.

Physical Abilities

• Work requires the ability to sit, stand, or walk for extended periods of time.
• Work requires the ability to complete repetitive wrist, hand, and/or fine motor movement.
• Work requires the ability to grasp, pull, push and reach.
• Work requires the ability to climb and balance.
• Work requires the ability to talk, hear, listen, and comprehend.
• Work requires the ability to drive and/or operate mechanical equipment.
• Work requires the visual acuity of 20 feet or more, 20 inches or less, three-dimensional vision, and the ability to identify and distinguish colors.
• Must be able to lift 60 or more pounds.

Total Compensation (Eligible Positions)

• Paid holidays.
• 18 days per year of paid vacation accrued the first year of service.
• Longevity pay.
• Certification/Education pay.
• Participation in Texas Municipal Retirement System (7% employee contribution, 2:1 City match).
• Health, dental, and life insurance.
• Vested after 5 years of service.
• Eligible for retirement after 20 years.

Additional Requirements

• Criminal history, drug test, and driver's license check required.
• City of Jacksonville conducts random drug testing in accordance with Texas law and applicable federal guidelines.

Equal Employment Opportunity

The City of Jacksonville provides equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), age, national origin, disability, genetic information, or protected veteran status.
This description is not an employment contract. Employment is at-will and may be terminated by either party at any time. Duties may be reassigned as necessary to comply with state or federal law.