Description

To be considered for employment with the City of Round Rock, you must complete an online application at https://www.governmentjobs.com/careers/roundrock

Thank you for your interest.

Under close supervision, the Recreation Assistant provides customer service to patrons and performs routine problem resolution in assigned location.

Posted pay range is the starting salary.  Pay rate offered is based on experience.

Example of Duties:

• Provide customer service in a fast, friendly, and professional manner.
• Participates in daily operations of assigned facility which may include organizing, cleaning and sanitizing work area and public areas; monitoring and maintaining inventory and supplies.
• Responds to requests for information, complaints, and/or other related issues from the general public.
• Prepares a variety of paperwork, rosters, reports, and simple statistics related to daily activities.
• Operate cash registering, balance cash register, complete receipts, handle cash, ensure cash drawers and deposits are property accounted for after each shift; Maintain security of cash and keep accurate records of monies and transactions.
• Attends in-service trainings and maintains required certifications.
• Receives and processes recreation program registrations, memberships, and facility reservations, which involves routine bookkeeping activities, which may include: processing refunds; printing membership cards and day passes; processing class transfers; and/or, performing other related activities.
• Assists with pre-event and post-event activities which may include event setup, painting and decorating, purchasing supplies, design and creation of ideas and themes, cleanup and reorganization, props and decoration storage, and monitor and maintain inventory and supplies.
• Participates in the daily operations of assigned facility which may include: distributing and collecting gaming equipment within applicable facilities; setting up facilities for classes.
• Assists with event day operations which may include cash handling, beverage and giveaway distribution and leading community activities.
• Performs a variety of clerical activities in support of office operations, which may include: inputting information into databases; preparing promotional flyers and related items; answering phones; filing; maintaining calendar of events; entering information into databases, websites, and/or other applicable tracking system; and/or, performing other related activities.
• Monitors patrons utilizing recreation facilities. Identifies and resolves potentially hazardous situations. Exercises diligence in maintaining safety for all members and guests.  Performs emergency service by rescue, respond, and first aid in all situations throughout the facility as necessary. 

Requirements

Experience and Training:

• High School Diploma or equivalent.
• No previous work experience required.
• Customer service and cash handling experience preferred.

Certificates and Licenses Required:

• Valid Texas Driver’s License preferred.
• Depending on area of assignment: must hold a Shallow Water Lifeguard Certification or obtain the certification within 30 days of hire.