Description

• Provides courteous, professional customer service while maintaining patron confidentiality.
• Performs circulation functions including check-out, check-in, holds, library card registration, fines, and cash handling.
• Provides readers' advisory, basic reference, and technology assistance.
• Assists patrons with computers, printing, Wi-Fi, Microsoft Office, mobile devices, eBooks, online databases, and digital resources.
• Shelves, shelf-reads, shifts, and maintains collections using the Dewey Decimal Classification System.
• Opens and closes the library and assumes responsibility for the building when assigned.
• Maintains accurate statistics and records
• Supports collection maintenance, displays, merchandising, and special projects.
• Maintains a clean, safe, welcoming, and organized library environment.
• Performs other related duties as assigned.
• Plans, promotes, presents, and evaluates educational and recreational programs for children, teens, and families.
• Coordinates Summer Reading and seasonal programming.
• Develops early literacy, STEAM, family engagement, and lifelong learning activities.
• Works collaboratively with schools, childcare providers, homeschool groups, community organizations, and City departments.
• Creates displays, promotional materials, and approved social media content supporting library programs.
• Selects, evaluates, and weeds youth collections in coordination with the Library Director.
• Conducts library tours and outreach presentations.
• Works outdoors during community events and summer activities as needed.

Requirements

• Excellent customer service and interpersonal skills.
• Strong verbal and written communication.
• Ability to organize multiple projects and meet deadlines.
• Knowledge of library operations and integrated library systems preferred.
• Proficiency with Microsoft Office and common office technology.
• Ability to adapt to changing technology and priorities.
• Ability to work independently and collaboratively.

Qualifications and Educational Requirements:

• High School Diploma or GED required. 
• Minimum two (2) years of experience working with children, teens, or families in a public library, school, childcare, museum, recreation, or educational setting.
• Minimum two (2) years of customer service experience.
• Experience planning educational or recreational programming.
• Associate degree or higher preferred.
• Library experience and Integrated Library System experience preferred.