Description

To be considered for employment with the City of Round Rock, you must complete an online application at https://www.governmentjobs.com/careers/roundrock

Thank you for your interest.

Description
 

Under general supervision, the Victim Services Advocate provides a variety of support services to victims of crime, law enforcement and the community. This is accomplished by providing crisis intervention; tracking and supporting victims throughout the legal process; advising victims of their rights; and coordinating application for compensation.

Posted range is the starting salary.  Pay rate offered is based on experience.

 
Examples of Duties
 

• Create professionally written communications and utilization of law enforcement database for investigative needs.
• Respond to requests for services by police department personnel and members of the community.
• Provide or arrange for transportation of victims for police related matters.
• Respond to telephone calls from victims, community members and other agencies.
• Develop and maintain relationships with service providers and coordinates services for victims and persons in need.
• Works cooperatively with the officers and detectives, while advocating for the rights of the victims of crime, as outlined in the Code of Criminal Procedure, Chapter 56-Rights of Crime Victims.
• Assist with administration of the Victim Services Volunteer program including scheduling and monitoring the program in the absence of the coordinator.
• Develops and presents public information and educational programs for community groups, police department training and general education.
• Provide emotional and moral support to victims and relay pertinent information to detectives.
• Assist detectives with follow-up on victims.
• Provide care of minors or infants when in temporary custody.
• Answer questions about protective orders.
• Conduct follow up contact with victims of crime and provides referrals to other agencies.
• All other duties, as necessary for the good of the department and community.
   

Requirements

Experience and Training
 

• Associates degree is required.
• Minimum one (1) year experience in victim services work or related social services field required. Two years of additional work experience directly related to the role may substitute for Associate’s degree.
• Additional education may substitute for work experience on a year-to-year basis.
   

Certificates and Licenses Required
 

• Current Texas Class C driver license or the ability to obtain prior to employment.
• Must be willing to work various shifts that include evenings, weekends and holidays, and be on a rotating on-call work schedule.