Under general supervision of the Director of Human Resources, the Human Resources Coordinator coordinates and maintains the administrative workflows that support the day-to-day operations of the Human Resources Department. This position processes and tracks HR documentation, maintains employee records, coordinates recruitment and onboarding logistics, supports open enrollment administration, updates HR systems, and serves as a point of contact for routine HR questions and follow-up.
This is an entry-level, non-supervisory Human Resources position. The position does not independently administer benefits, payroll, employee relations, or compliance decisions; however, it is responsible for ensuring assigned administrative HR processes are organized, accurate, timely, and complete.
ESSENTIAL DUTIES
Coordinates assigned HR administrative workflows to ensure documents, forms, approvals, and follow-up items are completed timely and accurately.
Processes, routes, tracks, and maintains Employee Action Forms, personnel action forms, pay change documentation, and other HR/payroll-related records.
Coordinates with Payroll and Finance to ensure HR documentation is complete, accurate, and submitted according to established deadlines.
Maintains employee personnel files and HR records in accordance with City procedures, confidentiality standards, and applicable records retention requirements.
Coordinates administrative recruitment activities, including job postings, applicant communication, interview scheduling, interview packets, hiring documentation, and recruitment file maintenance.
Coordinates the administrative onboarding process for new hires, including onboarding materials, required forms, onboarding checklists, employee records, and HRIS updates.
Tracks pre-employment requirements, including background checks, drug screens, physicals, reference checks, and related hiring documentation as assigned.
Maintains and updates employee information in HR systems, spreadsheets, and tracking documents.
Coordinates administrative support for open enrollment, including preparing materials, tracking forms, scheduling meetings, maintaining records, and following up with employees as needed.
Maintains training records and coordinates administrative logistics for employee training, including registration, scheduling, attendance tracking, and preparation of materials.
Serves as a point of contact for routine HR questions and routes complex, sensitive, or policy-related matters to the appropriate HR staff member.
Monitors assigned HR administrative workflows and follows up with employees, supervisors, Payroll, Finance, and HR staff to support timely completion.
Maintains organized HR tracking tools, checklists, calendars, and workflow documents to support department operations and deadlines.
Prepares routine HR correspondence, forms, reports, and employee communications as directed.
Supports employee events, wellness initiatives, recognition programs, and department communications through coordination, scheduling, tracking, and records maintenance.
Maintains confidentiality of sensitive employee, medical, payroll, and personnel information.
Provides professional and courteous customer service to employees, applicants, supervisors, vendors, and the public.
Performs other duties as assigned.
KNOWLEDGE, SKILLS, & ABILITIES
Knowledge of general office administration practices and procedures.
Knowledge of basic human resources processes preferred.
Knowledge of records management, document tracking, and confidentiality practices.
Skill in providing professional, responsive, and helpful customer service.
Skill in preparing, reviewing, organizing, and maintaining accurate documents and records.
Skill in using Microsoft Office programs, including Word, Excel, Outlook, and Teams.
Ability to learn HRIS, payroll, applicant tracking, and other City systems.
Ability to process and track forms accurately and timely.
Ability to maintain confidential and sensitive employee information.
Ability to communicate clearly and professionally with employees, applicants, supervisors, vendors, and the public.
Ability to manage multiple tasks, deadlines, and follow-up items.
Ability to work independently while supporting a team environment.
Ability to identify when questions or issues should be escalated to higher-level HR staff.