Description

Assistant Director, Austin Water Operations

Purpose: 

Under nominal direction of the Deputy Director of Austin Water (AW), this position is responsible for the management of operations and maintenance of the water or wastewater (including reclaimed water) distribution/collection and treatment facilities, budget development and monitoring, short- and long-range capital improvement project planning, water and wastewater master plans, rate studies, impact fee studies, and daily operations of the Operations and Maintenance Program area.

Duties, Functions and Responsibilities: 

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Directs assigned operational activities and assists the Director with planning, coordination, and execution of the organization's programs, projects, and policies.
• Assists in establishing the department’s strategic priorities and determines goals, objectives, and resource requirements within assigned divisions. Establishes performance expectations, facilitates management efforts, promotes accountability, and develops engagement and buy-in throughout all levels of the organization.
• Identifies opportunities to enhance organizational performance as well as threats/risks that could jeopardize the organization from a financial, regulatory, public confidence, or culture perspective.
• Prepares, coordinates, and reviews consent agendas and discussion reports for discussion with the Director and placement on the agenda.
• Meets with and provides briefings to the City Mayor, City Council, and other senior staff; attends Commission and Oversight meetings to facilitate and communicate regarding departmental related matters.
• Meets with citizens to discuss issues and problems that can be addressed and resolved by the department and works to create a culture of public confidence. Acts as a departmental representative and subject matter expert in interactions with the media and in support of the communications team.
• Develops, revises, and implements standard operating practices, policies, and procedures within assigned divisions. Ensures divisions are following all City practices, policies, and procedures.
• Builds strong relationships with internal and external stakeholders and promotes an organizational culture that delivers high performance results through an engaging, communicative, and collaborative approach.
• Provides technical support, direction, guidance, and mentoring to Utilities staff throughout the organization to promote employee engagement and improved organizational capabilities.
• Supports all AW Emergency Management and Incident Management Team functionality and responses during emergency activations, including serving as Incident Commander or Deputy Incident Commander.
• Provides support and coordination to other City departments and agencies as needed. Assists in the preparation, presentation, and monitoring of departmental budget.

Responsibilities - Supervisor and/or Leadership Exercised: 

• Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

Knowledge, Skills, and Abilities: 

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of fiscal planning and budget preparation.
• Knowledge of City practices, policies, and procedures.
• Knowledge of technical aspects of operations and maintenance.
• Knowledge of Local, State, and Federal water, wastewater, and reclaimed systems and regulations.
• Knowledge of computer maintenance management systems.
• Knowledge of supervisory and managerial techniques and principles.
• Skill in analyzing complex data from various sources, synthesizing collected information, and developing sound decisions/recommendations.
• Skill in oral and written communications.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software applications.
• Skill in data analysis and problem solving.
• Skill in negotiations and conflict resolution.
• Ability to manage multiple projects and programs simultaneously within approved budgets.
• Ability to quickly recognize and analyze irregular events.
• Ability to establish and maintain communication and working relationships with City personnel and the public.

Minimum Qualifications: 

• Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to Construction Management, Engineering, Business, or Public Administration, plus six (6) years of progressively responsible management experience in a related field, including three (3) years of experience with a water and wastewater utility.
• Graduation with a Master’s degree from an accredited college or university in a related field may be substituted for two (2) years of the required experience.
  Experience may substitute for education up to a maximum of four (4) years. 

Licenses and Certifications Required: 

• Registration as Professional Engineer (PE) in the State of Texas or Class A license in Water or Wastewater Operations issued by the Texas Commission on Environmental Quality (TCEQ).
  The following are the Preferred Qualifications for the Assistant Director of Austin Water Operations (Wastewater):
• Advanced operations expertise in wastewater collections and treatment.
  Experience delivering wastewater treatment services to a large municipality.
  Strong proficiency with asset management tools.

Notes to Candidate:

The Ideal Candidate:

The next Assistant Director of Austin Water Operations (Wastewater) will serve as a key strategic leader, helping to shape the department’s priorities, advance operational excellence, and deliver highquality services to the community. The ideal candidate will bring substantial experience in municipal water utilities and demonstrate the ability to establish clear performance expectations while providing strong, steady leadership in facilities and operations management. The selected candidate will be an accomplished leader with a proven record in wastewater collection and treatment operations.

A strong background in datadriven decision making is essential, as the role requires guiding business process improvements and responding effectively to evolving operational needs. The successful candidate will also exhibit a calm, composed leadership style, particularly in emergencies or highpressure situations. Experience managing teams within a large and complex organization is highly desirable. Exceptional written and verbal communication skills are critical to effectively engage with staff, stakeholders, and executive leadership.

The following core competencies are important for this role:

• Politically Savvy - Ability to exhibit confidence and professional diplomacy, while effectively relating to people at all levels internally and externally.
• Strategic Thinking - Enables others to better understand and implement the department vision and strategy while being the aligned forward thinker with the ability to formulate and communicate sound business strategies, and implement in a clear and concise manner.
• Critical Thinking - Ability to understand the most important variables in a regulatory background while managing a large water distribution system.
• Team Builder – Ability to create a positive team culture and align team members with shared goals.
• Solutions Oriented – Ability to identify, develop, and implement effective answers to challenges or issues that may arise through proactive problem solving.
• Public Speaking - Experience presenting complex technical information to management and elected officials.
• Safety Mindset - Demonstrated strong safety mindset with a consistent track record of identifying and mitigating risks, promoting a culture of safety, and adhering to best practices and regulatory standards in workplace safety.

The salary range is $212,000 to $222,000 annually.

Regarding Your Application:

• A detailed and complete Employment Application is required. A Resume and Cover Letter are required and will not be accepted in lieu of a complete online Employment Application. Please be sure to upload your Resume and Cover Letter for consideration.
• Verification of employment history dates on resume should match online Employment Application.
• Employment history dates must include month and year.
• This position has been approved for a Criminal Background Investigation (CBI).
• To ensure consideration, candidates should apply by May 15, 2026. To apply, candidates must complete this online application. Interested candidates should apply early in the process for optimum consideration.
• This position is subject to the Texas Open Records Act.

To view the detailed Recruitment Profile for this position, please click here.

To view the City of Austin recruitment video, please click here.

Working with Austin Water provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information.

If you are selected as a top candidate:
Verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution and proof of your professional licenses or certifications.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.