Description

Under direction of the City Manager, provide highly complex administrative and management support for the City Manager and/or Assistant City Managers, including special projects requiring a high level of analytical skills.

The purpose of this position is to develop and coordinate a variety of management initiatives and related administrative projects and programs for the City Manager’s Office while maintaining a high level of confidentiality. This is accomplished by coordinating projects, communicating with staff and elected and appointed officials; coordinating research and results; assisting with budget; preparing project information; formulating project plans; providing direction and coordination; presenting recommendations; and completing follow ups; and compiling and presenting results and reports. This position will also support organizational leadership and culture development initiatives. 

ESSENTIAL DUTIES:

• Conduct, coordinate, and prepare reports on assignments initiated by the City Manager and/or Assistant City Managers, ensuring timely completion and maintaining accurate, up-to-date status tracking for all assigned projects.
• Serve as a liaison by coordinating with internal and external departments, personnel, boards, commissions, and agencies to support and facilitate departmental operations, including the execution of special projects, events, and assigned initiatives.
• Monitors the pending items list and keeps the City Manager informed of project statuses and issues of importance to the City Council. Provides accurate, timely information to support informed decision-making and policy direction.
• Oversight of the City Manager’s Office budget and procurement activities.
• Provides support for intergovernmental relations, including monitoring state and federal legislative issues, conducting research, drafting correspondence and testimony, and coordinating legislative strategies and related activities.
• Assist with coordination of events, such as State of the City, ribbon cuttings, groundbreakings, citywide events, and other ceremonial events, as needed.
• Investigate concerns raised by citizens, customers, staff, and City Council; research relevant issues; consult with appropriate internal departments; analyzes and communicates findings; and coordinates responsive actions as needed.
• Engage directly with the public to identify service needs and ensure concerns are addressed through timely written, verbal, or in-person follow-up on behalf of the City.
• Drafts letters, memorandums, presentations, manuals, reports, etc. for the City Manager, Assistant City Managers or Council as requested.
• Represents the City Manager and the City Manager’s Office at community, City Council, and internal staff meetings as assigned. Prepares materials for meetings, delivers formal presentations to executive staff and the City Council, and organizes and facilitates internal staff committee meetings as needed.
• Supports the City’s action\position on controversial issues or the negotiation of sensitive issues or important presentations with customers, citizens and co-workers.
• Exhibits desire to continue professional education and stay aware of the new concepts and innovations in the field of public management and local government service.
• Assists with budget analysis during the annual budget process. May assist in preparation of the budget for various City departments including the City Council, City Manager, and Special Funds.

OTHER JOB RELATED DUTIES:

Perform other job related duties and responsibilities as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of:

• Complex principles and practices of a municipality.
• Organizational and management practices.
• Research and reporting methods, procedures, and techniques.
• Principles of leadership and workplace culture.
• Principles and practices of effective organizational communications and public relations.

 Skill to:

•  Exhibits strong interpersonal/human relation skills.
• Present information in a professional manner.
• Speak publicly and exhibit strong communication skills.
• Operate office equipment including computer equipment, MS-Office, and other customized software applications.

Ability to:

• Maintain confidentiality, as well as maintain the trust and confidence of the City Manager.
• Maintain good time management.
• Support controversial positions or the negotiation of sensitive issues or important presentations with customers, citizens and co-workers.
• Communicate effectively both verbally and in writing.
• Create and publish a variety of charts, graphs, exhibits, along with general information and documents.
• Assist in Employee Annual event planning as needed
• Multi-task and prioritize projects effectively to meet deadlines.
• Work independently with limited direction relying on own judgment.
• Understand and follow policies, procedures, and instructions.
• Operate and use of standard office software which includes databases and presentation programs, along with standard Microsoft Suite products.
• Use computerized and digital management systems and software including, record and document management software (CivicPlus), Granicus, ClearGov, Incode 9, personnel and human resources software (NEOGOV), and other software systems as needed. Willingness to learn new digital systems and incorporate AI tools.
• Establish and maintain cooperative working relationships both internally and externally.
• Follow and embrace the City of Liberty Hill Core Values, in all that we do.
• Perform as a team member in a manner that accomplishes the City's mission and treats team members with dignity, courtesy, and respect.

Requirements

Experience:

• Four (4) years of progressively responsible experience, project management, and fiscal responsibility is required.
• Two (2) years of executive administration and coordinating cross functional teams is required.
• Two (2) years of experience working with senior leadership and governing boards is preferred.

Education/Training:

• A Bachelor's degree in Public Administration, Business Administration, Communication, or a related degree is preferred, or A Master's degree in Public Administration, Business Administration, Communication or a related degree is preferred.

 License or Certificate:

•  A valid Texas driver’s license; the ability to obtain one within ninety (90) days, or a military waiver is required.

Special Requirements:

• Essential duties require the following physical skills and work environment:
• With or without accommodation, ability to lift up to 25 pounds.
• Ability to work in a standard office environment.