Description
As an office clerk at City of Malakoff, you will ensure the day-to-day operations of our organization run smoothly. Your main responsibilities will include entering data, organizing files, and supporting the administrative team along with support to Public Works Department and the Police Department. We're looking for someone who thrives in a structured environment, pays close attention to detail, and is proficient with basic computer applications.
Essential Functions- Responsibilities and duties may include, but are not limited to the following:
Answering the phone and transferring calls as needed
Creating documents, maintaining databases and sending memos and emails
Collecting, filing, and organizing office documents, such as reports and
confidential records
Managing digital document filing, including encrypted documents and email correspondence
Assisting with accounts payable and accounts receivable, including simple bookkeeping tasks
Maintaining day to day operations of the Utility Data System (updating, deleting, modifying customer accounts)
Collecting and entering payments in cash drawer
Requirements
Qualifications and Skills
Attention to detail in managing files, records, and documentation
Familiarity with office equipment, such as copiers andscanners
Basic knowledge of office management software and tools
Strong organizational skills with the ability to multitask
Ability to prioritize tasks and meet deadlines
Excellent verbal and written communication skills
Professional phone etiquette and the ability to handle inquiries effectively
Clear and concise email communication
Customer service oriented with a friendly and helpful demeanor
Ability to assist clients or customers with inquiries or requests
Willingness to support colleagues and contribute to a positive work atmosphere
Analytical thinking and problem-solving skills
Ability to work independently and take initiative when needed
High School Diploma or GED required*
1 year office experience/ 2 years customer service experience*
