Job Type
Full-Time
Job Duration
Indefinite
Salary
$16.39 - $16.39
Min Experience
2-3 Years
Min Education
H.S. Diploma/Equivalent
Required Travel
0-10%
Salary - Type
Hourly Wage
Job Function
Administrative
Description
Summary: Under the general supervision of the Presiding Judge and Court Administrator, the Court Support Specialist provides quality customer service while performing general duties in support of the Municipal Court operations. Interacts with internal and external customers concerning all aspects of all municipal court citations, including violations listed under the Penal Code, Traffic Law, City Ordinances and State Statutes. Works under close supervision with minimal latitude, using comprehensive judgment within the scope of the law.
Essential Functions:
- Assists the general public in person and by phone, including retrieval of information and files, and providing available options and requirements regarding court case processes, warrant information, and other compliance options;
- Schedules court dates for:
- Jury Trials;
- Non-Jury Trials;
- Juvenile Hearings;
- Civil Cases;
- Alcohol Dockets;
- Plea Negotiation Conferences;
- Property Hearings;
- Show Cause Hearings;
- Structural Standards Hearings;
- Cruelly Treated Animal Cases;
- Dangerous Animal Appeals
- Provide driver safety course and deferred disposition options as it applies to court cases;
- Accurately process payments of fines and/or fees, maintain receipts, and balance cash drawer;
- Inputs citation data into the court software to update records;
- Compiles, types, records, and files a wide variety of court records, transcripts, reports, and materials, including citations, summons, warrants, letters, and complaints;
- Quickly and accurately analyzes inquiries to resolve citations in accordance with the letter of the law;
- Learns, correctly interprets, and applies the laws, codes, policies, and procedures related to the processing of court documents;
- Processes paperwork from the jail, including bonds, payments in full, and credit for jail time served requests;
- Ability to multitask by utilizing a personal computer running multiple software applications while assisting customers via phone, email, or in person;
- Operates a computer terminal and printer to type, enter, modify, and retrieve a wide variety of court documents, reports, records, letters, and other material;
- Sorts, files, copies, and distributes mail, correspondence, court documents, and reports to appropriate personnel;
- Assists with the courtroom docket daily, verifying scheduling, researching cases, preparing paperwork, and documenting outcomes on cases called before the judge;
- Requires regular attendance and punctuality, along with being prepared to commence work at the beginning of the workday;
- Maintains the absolute confidentiality of all records and information;
- Supports the relationship between the City of Lubbock and the general public by communicating courteously and effectively in person, in writing, by telephone, and via e-mail;
- Keeps the Presiding Judge and Municipal Court Administrator apprised of all pertinent issues;
- Other duties as assigned.
Qualifications
- High school diploma or equivalent GED supplemented with coursework in typing, business machine, and personal computer operations;
- Additional relevant work experience resulting in acceptable proficiency levels in the above knowledge, skill, and education requirements may be substituted in place of specific education requirements;
- Three years experience dealing with the public/customer service, data entry, handling cash, and preparing deposits daily;
- Valid Texas Driver's License.
Requirements
Knowledge and Abilities:
Knowledge of:
- Customer service techniques and basic office procedures;
- Basic arithmetic and writing skills.
Ability to:
- Deal effectively with others in a courteous manner;
- Ability to read and comprehend court policies and documents;
- Prepare and maintain accurate records;
- Speak in a clear, concise manner;
- Operate a personal computer and a variety of office equipment;
Physical Requirements:
- Subject to sitting, standing, and walking to a significant degree;
- Occasionally lift or carry up to 10 pounds;
- Fine dexterity motor skills.;
- Frequently flex upper trunk forward while sitting or standing;
- Frequently reach above, at, or below shoulder height.;
- Continuously talk, see, and hear.
Application must be submitted online at www.governmentjobs.com/careers/lubbock. Jobs close at 5:00 p.m. on the closing date posted on the City website. For a complete list of job openings with the City of Lubbock please visit www.governmentjobs.com/careers/Lubbock.
Job ID: 85255008
Please refer to the company's website or job descriptions to learn more about them.
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