Description

FUNCTION:  Supervises Field Service personnel and leads daily outside plant technical operations and installations in accordance with company policy.
 
PRIMARY RESPONSIBILITIES:

• Lead, schedule and assist personnel and activities related to the installation, repair and optimization of C&I equipment.
• Inspect and approve all work performed by the Field Services team.
• Ensure prompt completion of work orders and related activities.
• Prepare and deliver monthly reports on Field Services activities and projects to Management.
• Communicate progression, repair, and restoration statuses to any and all interested parties.
• Ensure quality of work performed by self and team members meets established technical and safety standards and company policies.
• Ensure that all documentation is completed accurately, promptly and is readily available for access.
• Complete bills of materials, cost estimates and order materials needed for approved maintenance and repairs.
• Work with C&I Project Coordinator to ensure wiring diagrams and map databases are updated with any field repair/replacement/refurbishments affecting system changes per company design specifications.
• Develop training plans for employees to obtain knowledge of GEUS’ current equipment and of evolving technology in the industry.
• Assist the daily activities of technicians including after-hours emergency support.
• Ensure all designated work is planned, supervised, completed and inspected and errors in installation or service are promptly resolved. 
• Work with managers, supervisors and employees to promote a positive attitude and good employee morale.
• Adhere to industry specific local, state, and federal regulations, as applicable.
• Perform other duties as requested by the department manager.

 
The primary responsibilities only include essential functions of the job and does not imply that these are the only duties to be performed by the employee occupying this position.  Employees will be required to follow any other job-related instruction and to perform any other job-related duties requested by supervisor or management.
 
MINIMUM QUALIFICATIONS AND SKILLS:

1. High school diploma (employment history demonstrating increasing technical and supervisory responsibility)
2. Ten years outside plant experience to include installation, outside plant, and fiber.
3. Ability to comply with the physical requirements of the position.
4. Ability to effectively communicate with customers, management, employees.

 
PHYSICAL EFFORT:

1. Work is often performed in awkward or uncomfortable positions involving stooping, climbing, pulling, bending, reaching, and the handling of tools or material of sufficient weight to cause additional physical stress.
2. Work is primarily outside. The employee is required to work outside in inclement weather as required to perform necessary duties.
3. Works in proximity of energized power lines.