Description

JOB SUMMARY:

The intent of this job description is to provide a representative summary of the major duties and responsibilities of this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

Under general supervision from the Development Services Supervisor, performs a variety of technical duties in support of the City's local code enforcement program; monitors and enforces a variety of applicable ordinances, codes, and regulations related to zoning, land use, nuisance housing, health and safety, blight, graffiti, water waste, and other matters of public concern; and serves as a resource and provides information on City regulations to property owners, residents, businesses, the general public, and other City departments and divisions.

ESSENTIAL FUNCTIONS:

• Conduct Inspections: Perform routine and complaint-based inspections of food establishments, including restaurants, grocery stores, and food processing plants, to ensure compliance with health and safety standards.
• Enforce Codes: Enforce municipal health codes, ordinances, and zoning regulations within the community. Issue citations  and notices of violations when necessary.
• Investigate Complaints: Respond to public inquiries and complaints regarding health and food safety issues. Conduct thorough investigations and provide resolutions.
• Education and Outreach: Educate food establishment operators and the public about health regulations, best practices, and code requirements. Conduct training sessions and develop educational materials.
• Documentation and Reporting: Maintain detailed records of inspections, violations, and enforcement actions. Prepare reports and present findings to relevant authorities and stakeholders.
• Collaboration: Work closely with other municipal departments, such as Planning, Building, and Public Works, to ensure cohesive enforcement of regulations and community standards.
• Health and Safety Programs: Develop and implement health and safety programs aimed at reducing foodborne illnesses and promoting public health.
• Perform a variety of field and office work in support of the City's local code enforcement program; enforce compliance with City regulations and ordinances including those pertaining to zoning, land use, nuisance housing, health and safety, blight, graffiti, water waste, and other matters of public concern.
• Receive and respond to citizen complaints and reports from other agencies and departments on alleged violations of City zoning and related municipal codes and ordinances; interview complainant and witnesses; conduct investigations and provide recommendations for resolution.
• Conduct field investigations; inspect properties for violations; attempt to make contact at the residence or business in order to resolve violation; issue and post warning notices, notices of violation, corrective notices, orders to comply, and related documentation for code violations; schedule and perform all follow-up functions to gain compliance including letters, inspections, ca11s, meetings, discussions, and negotiations to ensure compliance with appropriate codes and ordinances; issue notices of violation as necessary and issue liens for violations abated by the city.
• Prepare evidence in support of legal actions taken by the City; appear in court as necessary; testify at hearings and in court proceedings as required.
• Maintain accurate documentation and case tiles on all investigations, inspections, enforcement actions, and other job-related activities including accurate and detailed information regarding code enforcement activity to substantiate violations; draw diagrams and illustrations and take photographs.
• Prepare a variety of written reports, memos, and correspondence related to enforcement activities.
• Patrol assigned area in a City vehicle to identify and evaluate problem areas and/or ordinance violations; determine proper method to resolve violations.
• Attend meetings and serve as a resource to other City departments, divisions, the public, and outside agencies in the enforcement of zoning regulations; provide research and documentation for meetings; interpret and explain municipal codes and ordinances to members of the genera] public, contractors, business owners, and other interested groups in the field, over the counter, and on the telephone.
• Locate vacant residences and businesses; secure buildings with proper materials as necessary; post the property as necessary; check vacant buildings regularly for transient activity, graffiti, and other forms of vandalism.
• Performance of other duties as assigned.

 ESSENTIAL WORK HABIT:

• Regular and consistent attendance in a workplace environment.

Requirements

QUALIFICATIONS: Experience, Knowledge, and Skills Required 

• Work   experience   involving   a   high   level   of   contact   with   the   public and enforcement, inspection, investigation, or customer service capacity.

Knowledge of:

• Effective public relations practices.
• Principles and procedures of record keeping.
• Methods and techniques of business correspondence and technical preparation
• Modem office procedures, methods, and equipment including but not limited to computers, scanners, cameras, copiers and any other equipment that will be directly related to field activities.

Ability to:

• Respond to inquiries, complaints, and request for service in a fair, tactful, and firm manner.
• Read County Assessors maps and property profiles.
• Read and interpret legal documents and descriptions.
• Investigate complaints and mediate resolutions in a timely and tactful manner. Prepare accurate and detailed documentation of investigations findings.
• Maintain logs, records, and files. Research, compile, and collect data.
• Prepare clear and concise technical reports. Make oral presentations and testify in court.
• Work independently in the absence of supervision. Read and interpret ordinances.
• Understand and follow oral or written instructions.
• Type and enter data accurately at a speed necessary for successful job performance.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain working relationships with those contacted in the course of work.