Description

City of Corrigan
Administrative Assistant / Dispatch Supervisor
Department: Police Department / Administration
Reports To: Chief of Police and/or City Manager
Status: Full-Time
FLSA: Non-Exempt

Position Summary
The City of Corrigan is seeking a highly organized, dependable, and motivated Administrative Assistant / Dispatch Supervisor to oversee daily dispatch operations while providing administrative support to the Police Department and City administration. This position requires excellent communication skills, strong leadership abilities, and the capacity to work in a fast-paced environment while maintaining confidentiality and professionalism.

The successful candidate will supervise dispatch personnel, assist with scheduling and records management, coordinate administrative functions, and ensure efficient communication between law enforcement officers and the public.

Minimum Qualifications
High school diploma or GED required.
Minimum of one (1) year of dispatch experience required.
Previous supervisory or lead experience preferred.
Excellent verbal and written communication skills.
Strong computer skills, including Microsoft Office Suite.
Ability to multitask and remain calm under pressure.
Strong organizational and customer service skills.
Ability to maintain confidential information.
Must be able to pass all required background checks.
Preferred Qualifications
TCOLE Telecommunicator Certification (or ability to obtain within required timeframe).
Experience with law enforcement records management systems.
Experience in municipal government preferred.
Essential Duties and Responsibilities
Supervise and coordinate daily operations of the dispatch center.
Prepare and manage dispatcher work schedules.
Train, mentor, and evaluate dispatch personnel.
Ensure compliance with department policies and applicable laws.
Receive and dispatch emergency and non-emergency calls.
Maintain accurate records, logs, and reports.
Assist with records management and document retention.
Prepare correspondence, reports, and departmental documents.
Coordinate communications between officers and outside agencies.
Assist with payroll, scheduling, and administrative reporting as assigned.
Answer phones and assist the public in a courteous and professional manner.
Maintain confidential personnel and departmental records.
Assist with special projects and other duties as assigned by the Chief of Police or City Manager.
Knowledge, Skills & Abilities
Strong leadership and supervisory skills.
Excellent problem-solving and decision-making abilities.
Ability to communicate effectively with the public and fellow employees.
Ability to work independently with minimal supervision.
Ability to prioritize multiple tasks and meet deadlines.
Knowledge of office procedures and recordkeeping practices.
Ability to remain calm and professional during emergency situations.
Benefits
The City of Corrigan offers an excellent benefits package, including:

100% City-paid Blue Cross Blue Shield health insurance for employees
Dental insurance
Vision insurance
Texas Municipal Retirement System (TMRS) with a 5% City match
Paid vacation leave
Paid sick leave
Longevity pay
18 paid holidays annually
Supportive team-oriented work environment
Opportunities for professional development and training

Requirements

Minimum Qualifications
High school diploma or GED required.
Minimum of one (1) year of dispatch experience required.
Previous supervisory or lead experience preferred.
Excellent verbal and written communication skills.
Strong computer skills, including Microsoft Office Suite.
Ability to multitask and remain calm under pressure.
Strong organizational and customer service skills.
Ability to maintain confidential information.
Must be able to pass all required background checks.

Preferred Qualifications
TCOLE Telecommunicator Certification (or ability to obtain within required timeframe).
Experience with law enforcement records management systems.
Experience in municipal government preferred.
Essential Duties and Responsibilities
Supervise and coordinate daily operations of the dispatch center.
Prepare and manage dispatcher work schedules.
Train, mentor, and evaluate dispatch personnel.
Ensure compliance with department policies and applicable laws.
Receive and dispatch emergency and non-emergency calls.
Maintain accurate records, logs, and reports.
Assist with records management and document retention.
Prepare correspondence, reports, and departmental documents.
Coordinate communications between officers and outside agencies.
Assist with payroll, scheduling, and administrative reporting as assigned.
Answer phones and assist the public in a courteous and professional manner.
Maintain confidential personnel and departmental records.
Assist with special projects and other duties as assigned by the Chief of Police 

Knowledge, Skills & Abilities
Strong leadership and supervisory skills.
Excellent problem-solving and decision-making abilities.
Ability to communicate effectively with the public and fellow employees.
Ability to work independently with minimal supervision.
Ability to prioritize multiple tasks and meet deadlines.
Knowledge of office procedures and recordkeeping practices.
Ability to remain calm and professional during emergency situations.