Description

Under the direction of the Housing Authority Manager, the Public Housing Caseworker is a non-benefited part-time position responsible for the administration of the Housing Choice Voucher Program (Section 8) and Public Housing Program in accordance with regulations of the U.S. Department of Housing and Urban Development (HUD), federal regulations, and agency policies. Position is responsible for program compliance, accurate rent determinations, and quality customer service to applicants, participants, residents, and landlords.

Examples of Essential Functions:

• Determine initial and continued eligibility for housing assistance.
• Conduct applicant interviews and process admissions.
• Verify income, assets, expenses, and household composition.
• Process background screening in accordance with agency policy.
• Conduct annual and interim recertifications.
• Calculate Total Tenant Payment (TTP), tenant rent, and Housing Assistance Payments (HAP).
• Process income changes, household additions/removals, and interim adjustments.
• Execute required HUD forms and lease documents.
• Manage dwelling leases and lease enforcement.
• Address housekeeping violations.
• Process transfers and move-outs.
• Maintain accurate and organized participant files.
• Enter and update information in housing software and HUD systems (e.g., PIC).
• Maintain confidentiality of all participant information.
• Assist with audits, monitoring reviews, and reporting requirements.
   

Marginal Functions:

• Performs related work as directed. 

(Note: The omission of an essential function does not preclude management from assigning specific duties not listed herein if such functions are a logical assignment to the position.)

Requirements

Training and Experience:

• HS diploma or GED required; associate or bachelor’s degree preferred.
• Two (2) years of experience in affordable housing, property management, and/or social services preferred.
• Must possess a HUD certification (HCV and/or Public Housing) or the ability to obtain within twelve (12) months of employment.
• Must possess a State of Texas Class C driver’s license or ability to obtain within twelve (12) months of employment. 

Knowledge, Skills, and Abilities:

• Essential knowledge of Microsoft Office and housing management software.
• Knowledge of clerical support functions required in conducting modern office duties.
• Knowledge of HUD regulations governing HCV and Public Housing programs.
• Knowledge of income calculation, asset determination, and rent calculation methodology.
• Knowledge of HOTMA and NSPIRE requirements.
• Ability to interpret federal regulations and apply agency policy.   
• Ability to respond to inquiries and concerns with consistent tact and courtesy.
• Ability to add, subtract, multiply, and divide; calculate decimals and percentages.
• Skill in both written and oral communications for effective expression and clarity.

 Physical Requirements:

• Occasional site visits, unit inspections, walking, bending, light lifting, or other restricted physical activities.
• Tasks involve some physical effort, i.e., occasional light lifting (5-10 pounds) or frequent dexterity in the use of fingers, or limbs in the operation of office equipment; involves extended time sitting at a keyboard or workstation and/or standing, and walking. 

Environmental Requirements:

• Tasks may require exposure to adverse environmental conditions (e.g. dirt, cold, rain, fumes), exposure to extreme heat/cold or extreme weather conditions.

Sensory Requirements:

• Tasks may require visual and sound perception.
• Tasks may require oral communications ability.

HIPAA Compliance Statement:

All employees who have access to health information whose confidentiality is protected by the HIPAA Privacy Rule must have an understanding and knowledge of the Privacy Rule that corresponds to their job responsibilities.  Employees who violate the requirements of the HIPAA Privacy Rule will be subject to discipline, up to and including termination.