Description

POSITION SUMMARY
Performs intermediate technical work dispatching law enforcement, fire, non-emergency and public
safety services on an assigned shift, and related work as apparent or assigned. Work is performed under
the limited supervision of the Telecommunication Supervisor.

Salary Range
$47,403.20 – $60,528.00
(Based on experience, certifications, and education)

The City of Ingleside, Texas, offers a comprehensive and competitive benefits package for its employees.

Here's an overview of the key offerings:

Health Insurance (Full-Time Employees)
100% employer-paid (health, dental, life, disability).
75% employer-paid for dependents.

Retirement – Texas Municipal Retirement System (TMRS)
8% employee contribution (pre-tax).
2:1 City match.
Vesting after 5 years.

Retirement eligibility:
Age 60 with 5+ years of service.
Any age with 20+ years of service.

Supplemental death benefits included.

Application Process
Apply online: www.inglesidetx.gov/224/Employment-Opportunities

QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The
requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable
accommodations may be made to enable an individual with disabilities to perform the essential functions.

• Operates emergency communication system; answers all emergency calls; receives complaints
and requests for service; obtains necessary information and dispatches appropriate personnel and/or advises callers of proper contact for assistance or information.

• Receives requests and supplies information regarding warrants; sends and receives messages regarding vehicle registrations, driver's license information, etc.

• Sends radio transmissions to officers and other agencies to obtain officer and community assistance; maintains radio contact with dispatched personnel; provides pre-arrival and post-dispatch instructions.

• Transmits and receives information via Texas Crime Information Center (TCIC) and National Crime Information Center (NCIC) networks on a computer terminal; verifies and enters warrants, citations, trespass warnings into system for officers and the courts.

• Maintains and enters reports into records management system, processes incoming and outgoing criminal papers, records details of calls for service.

• Provides customer service to department visitors; receives and responds to requests for information.

• Receives, receipts, and maintains records for various fees; performs daily procedures for money drawer count for charge of reports and accounts for money in receipt book.

• Complete assigned health and safety courses to create a safe work environment

Requirements

Education – High School / GED
License or Certificate –Must meet and maintain all department, State and Federal training and education requirements for position Valid driver’s license in the State of Texas
Special Requirements - Obtain Texas commission on Law Enforcement (TCOLE) Basic Telecommunications certification within six months.